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Master Mentoring: Reviewing Qualifications and Recordkeeping Practices

9 August 2022
Recording of Zoom Webinar

Please note: This final session in our Master Mentoring  program has now occurred. However you can still purchase the recording independently or as part of the bundle.

This session will cover two topics in the one webinar.

Certificates and Statements of attainment are commonly set up in an RTOs Student Management System and not often reviewed. Angela estimates that 80% of the qualifications she reviews in audits are non-compliant. As these are often presented to other RTOs as evidence for credit transfer and hang proudly on walls in offices and homes, it is important that these are not overlooked in the administrative review of your RTO.

The success of an audit relies on the recordkeeping practices of the RTO. You need to know what information needs to be retained, where it is stored and what to review in your recordkeeping practices to ensure compliance.

Join Angela for this 90-minute webinar, where 15 minutes will be dedicated to answering your questions, as she guides you through what to look for to check that your qualifications, issuance processes and recordkeeping practices are compliant. Participants will also be provided with supportive resources to assist back in the workplace.

Key topics covered in this webinar: 

  • What to look for to check if qualifications and issuance processes are compliant?
  • What are the recordkeeping obligations?
  • Are we keeping the information we need and is it accessible?
  • How can we review our practices to identify improvements?

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

Tuesday 9 August 2022
11:00am - 12:30pm (AEST: QLD)

Other timezones:
11:00am - 12:30pm (AEST: NSW, ACT, VIC, TAS)
10:30am - 12:00pm (ACST: SA)
10:30am - 12:00pm (ACST: NT)
9:00am - 10:30am (AWST: WA)

Who should attend

Anyone who plays a role in the the administrative processes at your RTO: 

  • RTO Managers
  • Compliance Managers
  • Operational Managers
  • Administrators
  • Trainers and Assessors
  • Training Managers
  • Administration Managers

What to expect

Presented by our Master of Administration (Angela McGregor), you will be provided with the following resources after the event:

  • PowerPoint (in PDF format)
  • Recording of the webinar (three months access)
  • Additional supportive resource/s
  • Electronic Statement of Attendance


Angela McGregor

RTO/Compliance Manager

Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.

Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.

As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.

Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.

Opportunities to interact

  • Use a microphone to speak with trainer/attendees (Not available in all Webinars)
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter Angela McGregor before the session, please email

Contact us

Need some help? Visit our help section to get answers to your questions.

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