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Member Lunchbox Webinars
As a Member you get access to over 20 hours of additional recorded webinar content.
October Members Lunch Box: Supportive Conversations - Transforming student distress into empowerment through microskills
23 October 2023
Online via Zoom Webinar
October Members Lunch Box - Supportive Conversations - Transforming student distress into empowerment through microskills
| PLEASE NOTE THAT OUR MEMBERS LUNCHBOX WEBINARS HAVE LIMITED SPACES FOR THE LIVE EVENT. IF YOU DON'T THINK YOU CAN ATTEND LIVE ON MONDAY 23 OCTOBER, 2023 PLEASE CONSIDER GIVING YOUR SPOT TO ANOTHER MEMBER WHO CAN! REMEMBER YOU CAN STILL ACCESS THE RECORDING FROM OUR MEMBERS' LUNCHBOX RECORDING PAGE AFTER THE EVENT HAS OCCURRED AND YOU WILL RECEIVE A CERTIFICATE OF COMPLETION |
Presented by: Casey Metcalf and Janet Pettigrew
Overview
From Assessment Anxiety, Feedback Fear, to dealing with heightened emotions, the impact of life stressors and time management; in almost every cohort a trainer can find themselves in the role of accidental counsellor. We can feel ill equipped to have these challenging conversations and their aftermath can leave us feeling unsettled, confused, even inadequate.
So, how can we improve our communication skills to listen so students can talk, manage our own emotional reactions, and support the student to find their own solutions and link into more specialised support, if necessary?
This session will introduce you to the language of microskills. These transform difficult and challenging conversations into supportive, respectful, and compassionate ones. These microskills sit within a strength-base framework that focuses on the student’s feelings, bringing them back to the present moment, reconnecting them with their strengths and collaborating on achievable next steps.
It will include activities to embed your learning and practice using these microskills in a safe and supportive environment. It will also be a lot of fun!
If you’ve felt out of your depth in a difficult conversation, this session will introduce you to some skills and techniques that will help support you, support your students.
Key topics covered within the webinar
- Learning to manage stress responses
- Understanding the role of empathy in supportive conversations
- Introductions to desculation techniques
- Learning key microskills in supportive conversations
- Identifying self-care strategies
NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.
Date & Time
Monday 23 October 2023
12:00pm - 1:00pm (AEST: QLD)
Other timezones:
1:00pm - 2:00pm (AEDT: NSW, ACT, VIC, TAS)
12:30pm - 1:30pm (ACDT: SA)
11:30am - 12:30pm (ACST: NT)
10:00am - 11:00am (AWST: WA)
Reminder - as a Velg Training Member, you can book a Free Monthly Compliance Chat. For more information CLICK HERE
Who should attend
Anyone who wishes to explore how to have supportive conversations
- Trainers
- Assessors
- RTO/Compliance Managers
- Private Individuals
What to expect
Presented by Casey Metcalf and Janet Pettigrew you will be provided with the following resources after the event:
- PowerPoint
- Recording of the webinar (three months access)
- Additional electronic resources
- Electronic Statement of Attendance
Presenters
Janet Pettigrew
Janet Pettigrew is an accredited telephone Crisis Supporter and a qualified Trainer and Assessor who has delivered the Crisis Supporter Worplace Training Pathway. She has a Diploma in Counselling and a Masters in Professional Communicaitons. Janet has a background in the arts and has been self-employed as an actor, film and TV producer, and celebrant. She has worked in various leadership, advocacy and communication roles for non-government organisations in the environment, educaiton and social services sectors and currently works as a trainer for The Experience Lab.
Casey Metcalf
Casey Metcalf is a qualified Trainer Assessor who is passionate about mental health. She has a Diploma of Community Services and experience providing telephone crisis support. She has delivered the National DV-alert training program, Crisis Supporter Workplace Training Pathway and various other training in communication skills, mental health and suicide prevention.
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