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Standards for Registered Training Organisations (RTOs) 2015 at a Glance

The Standards at a Glance resource prepared by Velg Training provides short VelgCasts on each clause within the Standards.

N.B. Statements of Attendance or Certificates of Completion are not available with Velg Training products as we cannot verify attendance/viewing. However, this can still be recorded as valid professional development (PD) in your Trainer/Assessor Profile and verified by your supervisor, RTO Manager or CEO (depending on the policies and procedures adopted by your RTO).

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• Standard One
  

  The RTO's training and assessment strategies and practices are responsive to industry and learner needs and meet the requirements of training packages and VET accredited courses.

  Implement a comprehensive training and assessment strategy
  (Clauses 1.1 - 1.4) Engage with industry
  (Clauses 1.5 - 1.6) Support learners
  (Clause 1.7) Conduct effective assessment
  (Clauses 1.8 - 1.12) Employ skilled trainers and assessors
  (Clauses 1.13 - 1.16) Provide supervision of trainers where needed
  (Clauses 1.17 - 1.20) Employ experts to teach trainers and assessors
  (Clauses 1.21 - 1.25) Transition from superseded training products
  (Clauses 1.26 - 1.27)
• Standard Two
  

  The operations of the RTO are quality assured.

  Implement quality assurance strategies
  (Clauses 2.1 - 2.2) Monitor independent third parties
  (Clauses 2.3 - 2.4)
• Standard Three
  

  The RTO issues, maintains and accepts AQF certification documentation in accordance with these Standards and provides access to learner records.

  Provide secure certification
  (Clauses 3.1 - 3.4) Provide credit for prior studies
  (Clause 3.5) Meet requirements of the USI
  (Clause 3.6)
• Standard Four
  

  Accurate and accessible information about an RTO, its services and performance is available to inform prospective and current learners and clients.

  Provide accurate information to learners about services and qualifications
  (Clause 4.1)
• Standard Five
  

  Each learner is properly informed and protected.

  Inform and protect learners
  (Clauses 5.1 - 5.4)
• Standard Six
  

  Complaints and appeals are recorded, acknowledged and dealt with fairly, efficiently and effectively.

  Manage complaints and appeals fairly
  (Clauses 6.1 - 6.6)
• Standard Seven
  

  The RTO has effective governance and administration arrangements in place.

  Ensure authorised executive officers are in place
  (Clause 7.1) Assess financial viablity risk
  (Clause 7.2) Protect prepaid fees from learners
  (Clause 7.3) Hold public liability insurance
  (Clause 7.4) Provide accurate information about performance and governance
  (Clause 7.5)
• Standard Eight
  

  The RTO cooperates with the VET Regulator and is legally compliant at all times.

  Provide requested information to ASQA
  (Clauses 8.1 and 8.2) Notify ASQA regarding third party agreements
  (Clause 8.3) Make an annual declaration on compliance with the Standards
  (Clause 8.4) Comply with all relevant legislative and regulatory requirements
  (Clauses 8.5 and 8.6)