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Managing Risk

RTOs need to ensure that any risks to VET students, staff and the organisation itself are identified and managed.

Complaints and Appeals

All RTOs should have a policy and procedures in place for how they will deal with feedback, complaints and appeals.

Governance

Good governance is crucial for all RTOs as it establishes systems, policies and practices that ensure accountability, transparency and integrity.

Access to Support

RTOs are responsible for ensuring all students can access the learner support and wellbeing services they need to fully participate in and successfully complete their course.

First Nations Cultural Safety

Supporting cultural safety involves building trust, adapting practices where needed, and ensuring First Nations learners feel valued and included.

Wellbeing - Standard 2.6

Standard 2.6 relates to the focus area of wellbeing.

Member Lunchbox Webinar Recordings

Did you know Members not only get 1 free webinar a month but also get access to over 20 hours of past webinar recorded content? www.velgtraining.com/pages/mlb-showcase (copy and paste this url)

Fact Sheets

Quick links to a range of handy Fact Sheets about the VET Sector

Information - Standards 2.1 and 2.2

Standards 2.1 and 2.2 relate to the focus area of information.

AQTF Framework - Victoria only

Before the introduction of the Standards for RTOs 2015, the AQTF outlined compliance requirements for the registration and operation of RTOs in Australia. Now, the AQTF (in conjunction with the ‘2016 VRQA Guidelines for VET Providers’) is only used by RTOs under the jurisdiction of the VRQA.

Third Party Arrangements

RTOs are responsible for all services delivered on their behalf, therefore should have written third-party or partnership agreements in place to monitor all parties’ compliance with the Standards.

Facilities, resources and equipment - Standard 1.8

Standard 1.8 relates to the focus area of facilities, resources and equipment.

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