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|This 1 hour webinar is from our suite of Your Way offerings.|
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This webinar will cover the obligations of an RTO with regards to student enrolment and support, including complaints and appeals. It will look at what the Standards for RTOs 2015 say, how these impact on an RTO’s enrolment practices and clarify the meaning behind what an RTO’s actual obligations to its students are.
Whilst covering the accuracy of information RTOs provide to its students prior to enrolment, the session will also look at how RTOs can best meet the additional support needs of its students and the evidence requirements in the event of complaints and appeals.
Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.
Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.
As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.
Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.
Also speaking at: Your Way: Design of Training & Assessment Strategies & Industry Consultation