Webinar Recording: Recordkeeping: What to keep and why it's so important!

Topic overview:

A structured approach to the administration of student files, information, submission of AVETMISS data and certification is the backbone of operational administration in an RTO. This session is designed to explore the critical administrative roles and responsibilities when it comes to recordkeeping and file management (including electronic storage).

What was covered in the session:

• File structures & storage
• Student file checks (your best friend!)
• Protecting student information vs access to information
•  Issuance, re-issuance and retracting of certificates

Webinar content targeted towards:

• RTO/Compliance Managers
• Trainer/Assessors
• Heads of Faculty/Department/Area Managers
• Administrators
• Administration Managers
• Operational Managers

Webinar duration: 60 minutes

Bio of presenter:

Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.

Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.

As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.

Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.

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