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Q. What is the COVID-19 Safe Plan for the Venue?
A. Please refer to the COVID Safe – Health & Hygiene Management Plan issued by the venue.
(Please Note: This is dependent on the COVID-19 outbreak and may be subject to change)

Q. Where do I find the 2023 Sponsorship Handbook?
A. Click here to access a copy of the 2023 Sponsorship Handbook.

Q. How can I apply for sponsorship for the 2023 National VET Conference?
A. Click here to fill in your Sponsorship Application Form and upload your completed application pages from the Sponsorship Handbook.

Please ensure that our Terms and Conditions have been signed on page 16 before uploading.

Q. Are there different levels of sponsorship?
A. Yes there are a number of different sponsorship packages, click here to access the 2023 Sponsorship Handbook.

Q. Can I purchase an additional Booth Monitor ticket?
A. Yes, all you need to do is request an additional ticket/s by emailing us at We will then send you a Tax Invoice for payment.

Q. Can I purchase a ticket for staff members to attend the 2023 National VET Conference as a delegate?
A. Yes, all you need to do is request an additional Sponsor Delegate ticket by emailing us at We will then send you a Tax Invoice for payment.

Q. Who is handling the Booth build?
A. Exponet is the GCCEC's key in-house expo supplier for all Exhibition Booth builds. They will be your point of contact for:

  • Any additional requirements for your Booth (including furniture and AV) that sit outside your standard inclusions

Contact details:
Exponet (QLD)
Paul Vivian
Business Development Manager

Q. I want to add furniture and/or AV to my Booth?
A. If you would like to add furniture or AV to your Booth, please contact Exponet.

Q. Where do I go when I first arrive?
A. Please see the Velg Training staff at the Sponsors Registration Desk located inside the Exhibition Hall to collect your Sponsor package.

Q. When can I bump in and bump out?
Bump in:
Wednesday 1 November 2023
3:00 pm - 5:00 pm

Bump out:
Friday 3 November 2023
Conclusion of Afternoon Tea

Q. Can I bump out early?
A. It is highly recommended that bump out occurs after Afternoon Tea on Day 2 of the event.

Q. Do I have to supply my own HiVis Vest when bumping in and out?
A. Yes, you are required to supply your own HiVis Vest and this must be worn at all times during bump in and bump out.

If you happen to forget your Hi-Vis vest on the day, please see a member of Velg Training staff who will supply you one.

Q. Do you have a Cloak Room?
A. Yes, Access for the Cloak Room will be available on Friday 3 November 2023.
More information will be released closer to the date.

Q. Is there anywhere I can charge my phone/laptop?
A. If your device charger/power lead has been tagged and tested, you may use the power outlets supplied in your booth.

Otherwise, GCCEC have charging stations available throughout the venue. However, there will be a cost associated with this service.

Q. Will there be a Delegate Listing supplied to Sponsors?
A. Yes, there will be a Delegate Listing available to Sponsors in 2023 for those attendees who have opted-in to having their details provided to Sponsors.

(Please note: This does not include delegates personal contact numbers)

Q. Where can I find a First Aid Kit?
A. First Aid Kits can be found in the following locations:

- GCCEC Registration Desk located on the Ground Floor

- Velg Training Registration Desk located next to the Exhibition Hall

Q. Will there be wireless internet available?
A. Yes, free Wi-Fi will be provided. More information about access will be released closer to the Conference.

Q. Do I need to carry the lanyard with me?
A. Yes, you need to always wear your lanyard

Only Sponsor Delegates can attend the conference sessions.

Q. What happens if I forget my lanyard on Day 2?
A. Please visit a Velg Training Staff member at the Registration Desk and they will arrange for a new lanyard to be printed.

Q. Where are the lifts located?
A. The lifts are located on each level within the venue and are clearly marked.

Q. Where are the toilets located?

A. Multiple toilets are located on each level within the venue and are clearly marked.

Q. Is there parking at the venue?
A. Undercover car spaces are available for short-term parking, including two EV chargers. A $12 inclusive of GST flat rate is charged for parking at the centre.

Click here for more information about transportation and parking.

Q. Are there Disability parking bays?
A. Disability parking bays are conveniently located near the central lifts in the car park.

Q. Where can I get a Taxi from?
A. If you would like to organise a taxi service, please ask a member of GCCEC Staff at the venue reception desk or use the courtesy phone located in the foyer.

Q. Is there a Pharmacy near the Conference Centre?
A. The closest Pharmacy is located opposite the GCCEC.
Broadbeach Day and Night Chemist
3-5/2723 Gold Coast Hwy, Broadbeach, QLD 4218

Q. Is there storage for Booth boxes, empty suitcases etc?
A. There will be limited on-site storage facilities for packing materials and boxes behind the Exhibition build.

It is recommended that Exhibitors consider their storage needs for the duration of the exhibition.

Exhibitors may not leave boxes and packing material in the exhibition display area during the conference.

Q. When do Satchel Inserts need to be delivered to the Velg Training office?
A. Satchel Inserts need to be delivered to Velg Training’s office no later than Friday 22 September 2023.

Q. How many Satchel Inserts are required to be delivered to Velg Training?
A. The amount of Satchel Inserts required is dependent on your Sponsorship package.

Please click here to view the package inclusions in our Sponsorship Handbook.

Q. Can Sponsors donate a prize at the conference?
A. All Prize draws are to be facilitate by the Sponsor’s Booth, independently.

This is an excellent way to encourage personal interaction direct with delegates (business card draw or similar).

Q. What are the meal times for Sponsors?
A. Booth Monitor/s will be served their catering, 30 minutes before the delegate’s meals are served. Sponsor Delegates will eat at the nominate break times in the official program.

Q. Can I put a free standing banner in one of the presentation rooms?
A. Platinum, Gold, and Silver Sponsors are entitled to provide banners (as per the Sponsorship Package Inclusions) to a Velg Training staff member during bump in.

Q. What are the dimensions of our Booth?
Platinum 6mx6m booth
Gold 6x3m booth
Silver 3mx3m booth
Bronze 3mx3m booth
Premium 3mx3m booth
Standard 3mx3m booth

Q. What are the inclusions in our Booth?
A. Please refer to the 2023 Sponsorship Handbook to find out your package inclusions.

Q. What are the Payment and Cancellation Conditions?
A. Click here to access a copy of the 2023 Sponsorship Handbook and refer to Terms and Conditions of Contract on page 17, Number 50-53.

Q. What happens if there is an 'Unavoidable Occurrence'.
A. In the event that the Conference/Exhibition/Event is cancelled or delayed through no fault of Velg Training and/or the venue operator including but not limited to fire, flood, labour disputes, natural disasters, acts of God(s), health disasters, government directions, civil disorders, riots, insurrections, work stoppages, slow downs or disputes, or other similar events then the Exhibitor/Sponsor shall not be entitled to any refund or claim for any loss or damage.

Refer to the Terms and Conditions of Contact found in the 2023 Sponsorship Handbook on page 17.

Q. If I have supplied special dietary requirements where would I locate them?
A. All dietary requirements are located on the clearly marked catering station located inside the Exhibition Hall.

If you have any difficulties locating the station, please see a member of Velg Training Staff at the Registration Desk who can assist.

Q. I forgot to advise of my dietary requirement.
A. Please see the Velg Training Staff at the Registration Desk who will coordinate with the venue to see what we can do to accommodate your dietary requirements on the day.

Q. Where can I find my freight?
A. All freight will be delivered to your allocated Booth. Please make sure you clearly mark your freight with your organisation name using the GCCEC – Delivery Label

Q. Do I have to use a particular freight company?
A. Sponsors can select any Freight Company to deliver their goods to the GCCEC.

GCCEC is the official freight and onsite logistics provider to the 2023 National VET Conference.

All freight needs to be received by the loading dock by the 1st November 2023.

Loading Dock Access and Freight Instructions:

Step 1 Add the GCCEC-Delivery Label to your Freight
Step 2 Complete and return the Authority to Sign Form for GCCEC to sign for your freighted goods via
Step 3 To gain access to the GCCEC Dock, your freight forwarder will need to submit our VET Loading Dock Access Form prior to arrival.

Please use the Dispatch Label for all outgoing freight from the venue

All Exhibitors are required to wear safety vests and enclosed shoes at all times during bump-in and bump-out including in the loading dock area.

Q. Is there a preferred hotel option?
A. Information coming soon!

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