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Draft Case for Change: Consumer engagement via online & social media

Draft Case for Change: Consumer engagement via online & social media image

The project undertaking by Skills Service Organisation, SkillsIQ is on behalf of the Australian Industry and Skills Committee (AISC).  This project is one of eight cross-sector projects which the AISC has commissioned for the development of generic Training Package products to strategically address common skills needs identified in Industry Skills Forecasts.

Currently open for feedback, the project is seeking input on its document, ‘Draft Case for Change: Consumer Engagement via Online & Social Media (Cross-Sector Project)’.  During November and December 2017, a multi-channel consultation was conducted to gather views and feedback from a range of stakeholders in all industries. The findings of the project’s research and consultation phases have informed the development of the draft case for change.

This document provides:

  • An overview of the consultation findings, including skills needs for conducting online and social media engagement
  • Proposed changes for modernising Training Package products in the context of online and social media engagement skills.

Consultation on the Draft Case for Change will be open from 22 January to 5 February 2018.

For more information, you can view the:

Date posted Jan 25, 2018

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