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Q:I have an existing Velg Training Membership. Can I upgrade this to another level of membership prior to my renewal date?
A: Membership can be upgraded at any time. The balance of your current account is applied as pro-rata credit to the cost of the new membership level. Your renewal date will be updated to reflect 12 months from the upgrade date.
Q:Can my Individual or Individual+ Membership be transferred to another staff member?
A: Individual or Individual+ Memberships are transferable as per our Terms & Conditions.
Please note: To transfer your Membership, please forward an email to our membership team via email@example.com with the reason for the transfer, the details of the person who previously owned the membership and the below details of the person who will be taking over the account: